Tenants
Before a tenant can establish an account in their name, the following information is needed:
- Photo ID
- Application(to start the process click the link)
- Service Address
- The name to appear on your account
- Telephone number(s)
- Email address
- Mailing address (if different from the service address)
- Landlord name and address
- The date service should begin - Please allow 3 business days and note that we do not schedule service requests on weekends or holidays.
- Landlord authorization form, completed and signed by the owner/landlord or a copy of your lease agreement.
- A deposit paid by the tenant - see below for deposit amounts
- $40.00 account charge
The deposit and account charge can be paid in our office by cash, money order or check payable to RCPSA. Credit & debit card payments can be done by calling 540-600-4780 or by using the online customer portal.
The landlord authorization form or lease agreement, the deposit, and the account charge are required to establish service. The landlord authorization form or lease agreement can be scanned and sent to rcpsa@rockbridgecountyva.gov or uploaded here. The form, deposit and account charge can be brought to our office. Our office hours are 8:30 a.m. to 5:00 p.m. Monday through Friday.
Deposit Amounts
Water Sewer Water and Sewer
Tenants $100.00 $150.00 $250.00
Tenants on Long Hollow System $125.00 ---- ----
*Deposits are held and applied to the final bill