Rockbridge County Public Service Authority

Administrative Policies

Table of Contents

    Section    Title

A             Customer Service

B             General Rules

C             Obtaining Water and Sewer Service

D             Customer Billing

E             Rates, Fees & Charges

F             Construction

G             Enforcement of Charges

H             Requirement to Connect

I              Property Owner Responsibility for Rental Property

J              Meters

K            Applicants with Excessive Capacity Needs

L             Notice of Board Meetings

M            Availability of Records to Public

N             Changes in Policies

O             Reserved Capacity for Water and Sewer Systems

P             Sewer Use Policy

Q            Hydrant Use Policy

 

 

ADMINISTRATIVE POLICIES

 of the

 Rockbridge County

Public Service Authority

 

REVISION/ADDITION DATES

 

December 10, 2003

May 12, 2004

Section B-General Rules          

September 8, 2004

Section E – Rates, Fees & Charges

Capital Fee Schedule – Water & Sewer

October 13, 2004

Section C-2 – Existing Service

Section D-6a – Sewer Service Adjustment

April 13, 2005

Section E – Rates, Fees & Charges

Capital Fee Schedule-Water

Capital Fee Schedule-Sewer

July 1, 2005

Section E – Rates, Fees & Charges

Capital Fee Schedule – Water & Sewer

September 14, 2005

Section H – Requirement to Connect

 November 9, 2005

Capital Fee Schedule – Sewer – D

December 14, 2005

Section A – Definitions - #7, #12

June 14, 2006

Section P – Sewer Use Policy added

November 13, 2007

Section C -- Application for Water/Sewer Service

Section E – Rates, Fees & Charges

Section H – Requirement to Connect

December 11, 2007

Section O -- Reserved Capacity Policy added

February 12, 2008

Section H- Requirement to Connect

May 13, 2008

 Section O – Reserved Capacity Policy revised

September 9, 2008

Section O – Reserved Capacity Policy (Section 6.0) revised

Section I – Landlord Responsibility (Section 2.0) revised

December 8, 2009

Section A – Definitions

Section C –Applications for Water/Sewer Service

Section M - Availability of Records for Public Inspection (combined with Customer Information Disclosure Policy)

Section R-Hydrant Use Policy added

March 9, 2010

Section C –Application for Water/Sewer Service revised

Section D- Customer Billing revised

April 13, 2010

Section B –Removed 5.  Restrictions on Metered Connections

May 11, 2010

Section D- Customer Billing revised (water leak policy)

June 8, 2010

Section D-Customer Billing Revised (6b. sewer leak policy)