Payment Options

Cash
Cash payments can be brought to our office, Monday to Friday,from  8:30 a.m. to 5 p.m., excluding holidays. Please do not send cash through the mail. Our office is located on the second floor of the County Administration Building, located at 150 South Main Street, Lexington.

Checks, Money Orders & Cashier Checks
Checks, money orders, and cashier checks should be made payable to Rockbridge County Public Service Authority (RCPSA), and can be brought to the office or mailed to:
RCPSA
150 S. Main St.
Lexington, VA 24450

Please allow ample time for the post office to deliver your payment by the due date. The RCPSA is not responsible for non-delivery by the U.S. Postal Service.

ACH Draft Service
Automatic recurring bank draft service allows automatic bank drafting from your checking or savings account to assure your bill is paid in full and on time every billing, even if you are out of town. This convenient service is free, and is the same kind of service many people use to make mortgage or insurance payments.
Paymentus logoCredit Card, Debit Card & E-Check Payments
Rockbridge County Public Service Authority is pleased to offer this customer requested online payment option. Paymentus Corporation is a third party automated payment service that accepts Visa, MasterCard, Discover, and electronic checking.  

You can now pay your bill at your convenience. If the payment is made during RCPSA business hours it will be posted to your account the same business day. If payment is made after 5 p.m., it will be posted to your account the next business day. To avoid late payment fees or possible disconnection of service, the payment must be received by 5 p.m. on the due date. We will receive notification of your payment and post it to your account. For each payment, you will receive a confirmation number and will be sent a confirmation email for your records.

Paymentus will charge a $3.50 service fee for each transaction. This is a convenience fee charged by Paymentus, our online processing provider. This fee is not assessed by the RCPSA. Transactions are limited to $300 each, but there is no limit to the number of transactions you can make.

Warning
If you choose to pay a past due cut off notice online, please be advised that if your payment does not post to your account by 5 p.m. on the due date, you will be disconnected. If online or phone credit card payment is made after the disconnect date printed on your past due notice, please include the $55.00 delinquency fee and call 540-463-4329 with your confirmation number, to have service restored. Online and phone debit card and e-check payments will not be accepted to have service restored for nonpayment.

To access the service you may do one of the following:

 Call toll free 1-877-506-2986
Visit the secure third party website at Paymentus Corporation

Needed Information
Customers should be ready with the following information:
  • The 4-digit Rockbridge County PSA account number (located on your bill)
  • Your credit card number or your checking account and routing numbers
Service Fee
Paymentus charges a $3.50 convenience fee to use their service. The fee covers payment handling and processing charges. The Rockbridge County Public Service Authority does not receive any portion of this fee. The fee and utility payment will show up separately on your bank statement or credit card bill. 

Problems or Questions
Call 1-800-420-1663 and a representative from Paymentus can assist you in getting your payment processed. If you have any questions about online or phone payments, please call us at 540-463-4329.

Paymentus is an independent company providing a service for Rockbridge County Public Service Authority customers.